Outsourcing & TPAM

We help you optimize your costs
and to perpetuate your application assets.

Presentation of the service center

This offer includes outsourced engineering services implementing industrialized processes,
whose quality of service is measured through indicators that are monitored periodically.

Through our TPAM (Third Party Application Maintenance) offer, you entrust us with the maintenance in operational condition of your application assets.
Our proven 3-phase methodology,
collaborative management, SLAs, the Plan
Quality Assurance, the mobilization of our business and technical experts are key assets in the success of your TPAM project.
At the heart of this TPAM offer you will find :
- Application support
- Corrective and preventive maintenance
- Evolutionary maintenance

Through our TPAA (Third Party Application Acceptance) offer, you entrust us with the maintenance of your test assets in operational condition. Our proven 3-phase methodology, collaborative management, SLAs, the Quality Assurance Plan, and the mobilization of our business and technical experts are key assets in the success of your TRA project.
At the heart of this TPAA offer you will find :
- Development of test strategies
- Writing of test scenarios
- Test campaigns
- Receipt of batches
- Non-regression tests
- Automated technical and functional tests
- Code controls

BPO stands for Business Process Outsourcing
BPO corresponds to the outsourcing of business processes , particularly the support functions of a company.
We put our manpower at your disposal to help you reduce your production and activity costs. We are a service company that is available and responsive, and we are committed to providing a complete service.
Entrust us with your business processes and you will save time. You will be more flexible and responsive to changes in your market. As a result, you will be more competitive.

Outsourcing & TPAM is ...
Outsourcing of tasks
Functional and technical expertise
Customized services

Tell us about your project

We are able to accompany you in a personalized way, in order to realize your digital project. Our teams are ready to discuss with you and advise you the best solution to meet your expectations. Do not hesitate to contact us and one of our Business Managers will help you to carry out your digital project.

* The information collected through this form is saved in a file computerized by Citech in order to process your contact request. Your data is secure and will only be transmitted internally to the authorized departments of Citech. They will be kept for the time necessary to process your request. In accordance with the law "Informatique et Libertés" of January 6, 1978 as amended and the European Data Protection Regulation, you have a right of access, rectification, erasure, limitation and opposition relating to the all personal data concerning you.

If you believe, after contacting us, that your computer rights and freedoms are not respected, you can send a complaint to the CNIL. Finally, if you wish to have more information on your rights, we invite you to consult the CNIL website: www.cnil.fr

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